Here is a brief description of the issues
- When the laptop boots to the login page and you press ctrl + alt +del, the laptop takes forever to bring the login text box or does not, and when you enter the password sometimes the computer crashes with the blue screen of death
- When on the login screen and you tap a little hard on the touch pad, the laptop crashes with BSOD.
- When you connect a camera or an external device, the laptop crashes with BSOD
- This issue might have started once you changed or recreated your user/domain profile.